ac677's Privacy Policy

By creating an account, playing games, or using any service on ac677, you are considered to have agreed to the terms of this privacy policy. We believe that every user's personal information is valuable, and protecting that information is our fundamental responsibility.

You are encouraged to read this document carefully in its entirety, particularly the sections on data collection, sharing information with third parties, and your rights.

ac677 collects two types of information to provide its services — information you provide directly, and information that is collected automatically.

2.1 Information You Provide

The following information is provided directly by you:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Mobile number and email address
• Payment method details, such as the mobile number associated with bKash, Nagad, or Rocket
• Login credentials — username and encrypted password
• National ID card or passport details for identity verification (where applicable)
• Any information or messages you provide when contacting customer support

2.2 Automatically Collected Information

When you use the ac677 website or app, the following technical information may be collected automatically:

• IP address and unique device identifiers
• Browser type and version, and operating system information
• Page view history, session duration, and click data
• Preferences and settings stored via cookies and local storage
• Transaction date, time, and amount (per Bangladesh Standard Time)
• Play history and gaming patterns

2.3 Information Received from Third Parties

In some cases we may receive limited information through payment processors (bKash, Nagad, Rocket) or identity verification services. This information is used solely to confirm transactions and prevent fraud.

ac677 uses your information only for legitimate and necessary purposes. The main reasons for our data use are described in detail below:

3.1 Service Operation and Improvement

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions (via bKash, Nagad, and Rocket)
• Providing gaming services, bonuses, and promotional offers
• Identifying technical issues on the platform and improving service quality
• Personalizing the gaming experience according to user preferences

3.2 Security and Legal Compliance

• Preventing fraud, money laundering, and other illegal activities
• Implementing responsible gaming policies and restricting access to those under 21
• Complying with applicable laws and regulations
• Maintaining records for dispute resolution and auditing

3.3 Communication and Support

• Providing customer service — via live chat and email ([email protected])
• Sending important account-related notifications
• Sending promotional information and offers based on your consent

You can delete non-essential cookies or stop accepting new ones at any time by changing your browser settings. However, this may limit some features of the site.

ac677 does not sell your personal information or provide it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Minimum necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete transactions. This information is used solely for transaction verification and fraud prevention.

5.2 Technology and Service Partners

Game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi may receive limited data for the purpose of operating games. They are all contractually bound to comply with strict data protection standards.

5.3 Legal Requirements

Information may be disclosed as required by a court order, a lawful request from a government authority, or a legal obligation. In such situations we will make reasonable efforts to notify you, unless we are legally prohibited from doing so.

5.4 Business Restructuring

In the event of a merger, acquisition, or other business change involving ac677, user information may be transferred to the new entity. The terms of this privacy policy will remain in effect in such cases.

ac677 has implemented industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS Encryption: All information transmitted to the website is protected by 256-bit SSL encryption, which prevents data interception.
• Password Hashing: Your password is never stored directly — it is kept as a one-way cryptographic hash.
• Access Controls: Only authorized personnel can view user information, and they are required to follow strict confidentiality rules.
• Security Audits: Platform security is regularly tested and updated.
• Data Segmentation: Payment information, personal identity data, and gaming activity data are kept in separate security layers.
• Suspicious Activity Monitoring: Unusual login attempts or transactions are detected automatically.

While we make every effort, no digital system is completely impenetrable. You are therefore advised to keep your login credentials private and remain alert to unauthorized access.

ac677 retains your information only for as long as it is needed to provide services or meet legal obligations:

7.1 Active Account Data

All account information is retained while your account is active. During this period you can view or update your information at any time.

7.2 After Account Closure

Even after account closure, transaction records and identity verification information are retained for a defined period, taking into account legal requirements, dispute resolution, and the possibility of fraud investigations.

7.3 Automated Data

Server logs, cookies, and analytical data are generally kept for a comparatively shorter period and are then deleted automatically.

As a user of ac677, you have the following rights over your own information:

8.1 Right to Access

You may request at any time what information we hold about you. We will provide you with a copy of that information within a reasonable time.

8.2 Right to Rectification

If any information you have provided is incorrect or has changed, you can contact us to have it updated. Keeping your information accurate is essential for safe service.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information for a defined period due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or notifications at any time. This will not stop essential account-related notifications.

8.5 Right to Close Your Account

You may request to close your ac677 account at any time. All pending transactions will be settled before closure, and data will be handled in accordance with the applicable data retention policy.

To exercise any of the above rights, please contact our support team. Your request will be processed within a reasonable time after your identity has been verified.

Age verification is an integral part of our registration process. In cases of doubt we may request additional identity verification. If you suspect that a child or teenager has accessed this site, please contact us.

ac677 may review and update this privacy policy from time to time. Changes may be made in the following circumstances:

• When new services or technologies are introduced
• In response to legal or regulatory changes
• When best practices in data protection are further improved
• Based on user feedback and experience

For significant changes you will be notified by email or via an in-platform notification. Continued use of the platform after changes are made will be considered your acceptance of the new policy. You are therefore advised to review this page regularly.